Find help by topic
Click โI need help promoting somethingโ on the Help page, then select โRequest media support.โ Use the form to share details about your paid media campaign, including timing, audience, budget and any creative materials available. The team will review your request and follow up with next steps for approval.
Campaign assets, logos, images, and related files can be found in the Resource Library when they are available. Look for downloadable files on the material detail page.
If you need a specific file type, size, or version that is not listed, submit a request and include as much detail as possible about where the asset will be used.
To help us route your request, include the topic, audience, timeline, location, and where the promotion may appear. For example, let us know if you are planning social media, digital ads, print materials, radio, video, email, or event promotion.
You do not need to have every detail figured out before submitting a request. A rough idea is enough to get started.
Start by identifying who you are trying to reach and what action you want them to take. Materials may be organized by topic, audience, language, and intended use.
If you are choosing between several options, submit a request and describe your audience, community, and goal. We can help point you toward the most relevant materials.
Printed materials may be available depending on the item, timeline, and request type. Check the Printing Storefront first for ordering information, available formats, and related instructions.
If you cannot find what you need, submit a support request with the material name, quantity, deadline, shipping details, and any customization needs.
Trainings may be designed for grantees, community partners, program staff, local public health agencies, youth-serving organizations, or other partners. Check the training description for audience details.
If you are unsure whether a training is a good fit, submit a request and include your role, organization, and what you hope to learn.
Start with the Resource Library and try searching by topic, keyword, language, or material type. If you still cannot find what you need, submit a support request and describe what you are looking for.
Include any details that may help, such as the topic, audience, file type, or how you plan to use the resource.
Start with the Resource Library or Grantee Tools section. Look for reporting templates, guidance documents, deadlines, instructions, and related forms.
If you cannot find what you need, reach out to your assigned project officer or submit a request and include the grant, report, or requirement you are asking about.
Evaluation and data resources may be available in the Resource Library or Grantee Tools section. These may include templates, guidance documents, data collection tools, or reporting resources.
Use filters or search terms related to evaluation, reporting, data, surveys, outcomes, or program measures.
If you cannot find what you need, reach out to your assigned project officer.
Reach out to your assigned project officer, then submit a request with your program area, project goal, reporting requirement, and the type of activity you are tracking. If you already have a template or tool you are using, include that as well.
A clear description of the activity will help the right team provide guidance.