How to Order Printed Materials

The Print Hub lets you order professionally printed materials at no cost to your organization. Materials are printed and shipped directly to you. This guide walks through the ordering process from start to finish.

Use this guide when you need to:

• You need physical copies of posters, factsheets, or other collateral for an event or location
• You want to distribute materials to community partners or clinic waiting rooms
• You're stocking a display or booth

The Print Hub carries a curated set of materials from the approved library that have been formatted for professional print production. Not every digital asset is print-ready, so the Print Hub only includes items that have been prepared and approved for print.

• Posters (multiple sizes: 8.5×11, 11×17, 18×24)

• Rack cards and tri-fold factsheets

• Table tents and counter cards

• Banners (select campaigns)

• Stickers and buttons (select campaigns)

Don't see what you need? If a material exists in the digital library but isn't in the Print Hub, you can request it be added via the Get Help page. The team will assess if a print-ready version can be created.

1. Go to Print Hub Click Print Hub in the left navigation. Materials are organized by campaign and format category.
2. Browse and select materials Click a category to see the available materials. Each item shows a preview, available sizes, and the quantity options.
   You can add items from multiple categories to a single order.
3. Set quantities Use the quantity selector on each item. Quantities are available in standard increments (e.g. 25, 50, 100, 250). If you need a non-standard quantity, leave a note in the order comments.
4. Review your cart Click the cart icon to review everything before submitting. Check that sizes, quantities, and items are correct. You can remove or adjust items from the cart view.
5. Enter shipping information Enter the delivery address. You can ship to your organization address or another location (e.g. an event venue or community partner). Orders cannot be shipped to P.O. boxes.
6. Add any order notes Use the comments field to add context — an event date you're ordering for, a specific deadline, or any other information that helps the fulfillment team prioritize your order.
7. Submit your order Click Submit Order. You'll receive an email confirmation with an order number and estimated delivery date.

• Standard orders: 7–10 business days from order submission

• Rush requests: Contact the program team before ordering — availability varies

• Orders submitted Friday afternoon or over the weekend begin processing the next business day

• Larger orders (500+ pieces) may require additional lead time

Planning for events: Submit print orders at least 3 weeks before your event date to account for processing and shipping. For large events, 4–6 weeks is recommended.

• Each organization can submit up to 3 orders per month. Contact the program team if you need more.

• Materials are for program-related distribution only — not for resale or personal use

• You're responsible for providing an accurate delivery address. Re-shipping costs for returned orders may apply.

• Customized or non-standard materials cannot be ordered through the Print Hub — use the Get Help page to request those.